Employee Management Tools for the Practice Administrator - e-Booklet

Personnel management is made easier by using the materials in this manual. Topics covered include:

• Guidelines for calculating starting salaries and salary increases
• Effective medical office meetings
• Average employee benefit costs by specialty
• Job ads for medical office employees
• Samples of policies for valuation, sick leave and insurance
• Applicant interviewing
• Telephone reference checking
• Staffing guidelines for billing, nursing, front desk and lab/x-ray
• Ideas for rewarding employees
• Basing bonuses on productivity
• Guidelines for performance bonuses
• Bonuses based on A/R reduction and net income increase
• Administrator/office manager bonus
• Orientation and training record
• Employee performance appraisal
• Standards of service for office staff
• Evaluating the medical receptionist