Medical practices need to employ the staff with the right skills doing the right things in order to optimize provider productivity and efficiency and to provide quality and personalized patient care.
This new book addresses two vital questions:
- Do you have the right staff?
- Are they doing the right thing?
This resource helps you create the "right" care team for your medical practice--one that is current with today's delivery system and one that optimizes provider productivity and efficiency, practice profitability, staff recruitment and retention, and patient value.
This must-have manual presents tools and techniques to help you:
- Learn if you have the right staff by analyzing staff volume and skill mix
- Innovate your staffing model for each key step in patient flow: telephones, check-in, visit, check-out, and patient follow-up
- Redesign work processes to meet patient needs and improve staff efficiency
- Revise staff roles due to electronic health records and virtual medicine
- Effectively integrate nonphysician providers in the care team
- Staff the patient-centered medical home model
- Recruit, recognize, and retain the "best" staff
As an added bonus, the book includes a Web link to an annually updated staff modeling tool that allows you to input your staffing data and compare it to the most recent MGMA median benchmarks. In turn, you may identify opportunities to improve staffing and practice performance.
Softbound, 2011, 300 pages
Additional Info
| SKU | F484 |
|---|---|
| Author | Deborah Walker Keegan, PhD, FACMPE - MGMA |
