Saunders Medical Office Management - 3rd Edition

With proven techniques and professonal insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success.

This edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field.

• Samples of consent forms, letters, and procedural policies offer concrete examples.
• Helpful tips describe the best way to handle a variety of office problems.
• Topics covered:
  • Personnel Management
  • The Front Office
  • Medical Records
  • Billing, Coding, Collections
  • Fraud, Abuse, and Compliance
  • Documenation and Risk Assessment
  • Employee Benefits
  • Health and Safety
  • Financial - Statements, cash flow, ratios, accounts receivable, overhead, profit, cost analysis
  • Medical marketing
  • Extensive appendix and glossary of terms
  • 544 pages, softbound, published by Saunders