Medical Practice Policies & Procedures

Every physician practice should have its own collection of written, well-defined policies and procedures. This easy-to-use, three ring binder is complete with customizable office policies and procedures designed for use by practice managers and supervisors to help them train, monitor and manage staff. Supplemented with forms to facilitate implementation and maintenance, this resource covers:

• Appointment Scheduling
• Patient and staff communication
• Internal controls
• Compliance, including HIPAA
• Office registration
• Credit balances and collections
• Disaster planning
• Physical plant
• OSHA
• Employee orientation material
• Plus it includes a CD-ROM of policies, forms and sample documents that can be printed and easily customized
• Three ring binder allows managers to add their own policies, forms and correspondence
• Valuable for both new and veteran practices
• 250 pages, published by AMA